Now: building agents & skills

Day job · IT Analyst at TCS

From Patan, to Bhandu, to Gandhinagar.

I’m Krunal. I build things with AI agents , data and code, and I write down what I learn: how-tos, agent skills, notes on books and research, and opinions on where tech is going. By day I’m an IT Analyst at TCS, where I’ve spent 7+ years: Power Platform and Dynamics 365 first, then GenAI assistants and 500+ data pipelines .

500+ tiles, one per pipeline,coloured by source system

Krunal Mevada

I build things with AI, data and code, then write about what worked and what didn’t.

whoamikrunal · IST

{
  "name": "Krunal Mevada",
  "role": "IT Analyst at Tata Consultancy Services",
  "based_in": "Gandhinagar, India",
  "focus": [
    "Power Platform & Dynamics 365",
    "Data pipelines",
    "GenAI agents"
  ],
  "builds": [
    "AI agents",
    "agent skills",
    "data pipelines",
    "apps people use"
  ],
  "writes_about": [
    "how-tos",
    "agents & reasoning",
    "books",
    "opinions on tech"
  ],
  "years_at_tcs": "7+",
  "certified": [
    "Gemini Enterprise Agent Development",
    "Gemini Enterprise Deployment",
    "Azure Solutions Architect Expert",
    "Azure Administrator Associate",
    "Azure Fundamentals"
  ]
}

01 / 09

Who am I

I’m Krunal. I’ve been making software since a diploma in Patan, where I built Kaide, an Android assistant. At college in Bhandu I was one of a team of seven who built Ask To Agri Expert, a multilingual app where farmers ask experts their questions; it took 3rd place at the Smart Gujarat for New India Hackathon in 2018. Since 2019 my day job has been at TCS. At work and outside it, I keep coming back to the same thing: take a tool people have to use and make it work for them. These days that mostly means AI agents.

Building: agent skills and tutorials for this site
Writing: how-tos, book notes and opinions, here
Into: AI agents & reasoning, ML & robotics, neuroscience
Day job: IT Analyst at TCS, since 2019

Patan · 2013 – 2016

Diploma, Computer Engineering, K. D. Polytechnic, Patan

Built Kaide, an Android personal assistant, as the final-year project. 1st place in Android Apps Development at Robothlon 2015. CGPA 9.09.

02 / 09

What I'm into

Outside work I read and tinker a lot. Lately that means how AI agents reason, how brains do it, and the hardware that makes any of it fast. These are the subjects that keep pulling me back.

AI agents & reasoningML & roboticsneuroscienceself-hosting, DevOps & MCPGPUs & graphicsphysics & spacephilosophy of sciencescience fiction

03 / 09

Why I create

I make things because building something is the fastest way I know to understand it. Most of what I know came from projects that had to work for someone. The ones below I build for fun, on my own time.

2026

[placeholder] Hobby project

TODO(krunal) one of your hobby projects.

04 / 09

Selected work

Work I did at TCS for clients I keep anonymous, and things I build for fun. Flip the lever.

2024

Copilot Studio employee assistant

problem Employees called the IT help desk for answers they could have found on their own.

A Copilot Studio assistant deployed in Teams, connected to SharePoint, Confluence, Jira and Okta.
Document intelligence for HR and policy questions, ITSM ticket creation and tracking, automated MFA resets and live-agent escalation.
Helped find and clean up outdated knowledge content along the way.

channel	Microsoft Teams
sources	SharePoint, Confluence, Jira, Okta, ITSM
escalation	Live agent
status	In production
dates	Mar – Sep 2024
outcome	Reduced IT help-desk calls through employee self-service; went beyond a proof of concept into production.
recognition	Featured in a TCS case study.

Copilot Studio
Power Automate
Power BI
SharePoint
Confluence
Jira APIs
Okta APIs

2024

Telecom data platform

problem A telecom operator's data lives in 15+ internal systems and has to stay in sync with one central PostgreSQL database, millions of records a day.

I develop and maintain 500+ Pentaho Data Integration pipelines into a central PostgreSQL database, handling millions of records daily.
I built custom Java components that stream Apache Kafka data into PDI, beyond its built-in steps.
I build Power Apps Canvas apps for the business users on top of the data.

pipelines	500+
sources	15+ internal systems
target	PostgreSQL
streaming	Kafka via custom Java steps
dates	Oct 2024 – present
outcome	15+ internal systems kept in sync with one PostgreSQL database, millions of records a day.

Pentaho PDI
PostgreSQL
Apache Kafka
Java
Power Apps

2024

GenAI customer service agent

Contributed to a telecom operator's GenAI customer service virtual agent on Dialogflow CX and Gemini.
TODO(krunal): the part of the agent you built yourself.
TODO(krunal): a second thing you built or changed on it.

platform	Dialogflow CX + Gemini
role	Contributor
since	Oct 2024
outcome	About 2M contacts a month, ~90% resolved without a human agent, at 90–95% accuracy.
volume	~2M contacts/month
resolved without a human	~90%
accuracy	90–95%

Dialogflow CX
Gemini
GCP

2019–2024

Power Platform programme

Model-driven and Canvas Power Apps, Power Automate flows and Power BI reports.
C#/.NET plugins extending Dataverse and Dynamics 365 business logic.
React-based PCF controls for model-driven apps, Canvas apps and Power BI, plus custom connectors.
Apps included Deals Tracker, Talent IP, Checkers, Title Registry, an application tracking system on Power Pages, and Production Setup, Film Clip License, Health DB and Options Calendar.

projects	14+
engagement	4.5 years
platform	Power Platform + Dynamics 365
dates	Jul 2019 – Feb 2024
outcome	14+ projects delivered for one client over a 4.5-year engagement, working directly with customers and solution architects.

Power Apps
Power Pages
Power Automate
Power BI
Dynamics 365
Dataverse
C#/.NET
React
TypeScript

05 / 09

How I work

Most of my work is making data and agents dependable for people who never want to think about them. This is roughly how.

illustrative How I design a reliable sync. Pick a step to see why it is there.

Sources. Start from the systems people already use. Each source gets an owner, a schedule and a known shape before any pipeline touches it.

Make reruns safe

Every step can run twice without harm. Recovery becomes pressing a button, not a meeting.

Fail loudly, recover quietly

Errors stop the line and say why. Fixes go back through the same pipeline as everything else.

Small, named steps

If a step needs a paragraph to explain, it is two steps.

Write it down

The runbook lives next to the pipeline and changes with it.

06 / 09

Shipped

Things I’ve built, newest first. Academic projects are marked.

2026
- This siteWriting, projects and the pipeline tiles you scrolled through.
2024
- Copilot Studio employee assistantIn production in Teams for a digital marketing services company; connected to SharePoint, Confluence, Jira and Okta.
- Telecom data platform500+ Pentaho pipelines across 15+ systems into PostgreSQL, with Kafka streaming.
- GenAI customer service agentContributed to a Dialogflow CX and Gemini agent for a telecom operator.
- Power Platform programme, 2019–202414+ projects for a global media & entertainment company, including Deals Tracker, Talent IP, Checkers, Title Registry and an application tracking system.
2019
- Aone Ceramics e-commerce websiteacademicAcademic project, team of 8. Online ceramic sales portal on WordPress and WooCommerce, built for the Gujarat Industrial Hackathon; zonal round winner, Feb 2019.
- Smart Health Care and ResearchacademicFinal-year project, team of 3: a health platform for patients, doctors, hospitals and pharmacies. Python, Django, Vue.js, IoT.
2018
- Ask To Agri ExpertacademicAcademic project, team of 7. Multilingual farmer Q&A mobile app and government portal. Android, Java, Kotlin, PHP. 3rd place, Smart Gujarat for New India Hackathon (zonal round winner), Mar 2018.
2016
- KaideacademicDiploma final-year project: an Android personal assistant app. Java, SQLite.

The honest numbers

2013writing code since
7+years at TCS
500+Pentaho pipelines
15+source systems into PostgreSQL
5certifications
14+Power Platform projects
3rdSmart Gujarat hackathon, 2018
~2Mcontacts a month through the virtual agent
~90%resolved without a human
90–95%accuracy on the virtual agent

Recognition

Feb 2019Winner, Gujarat Industrial Hackathon zonal roundMarwadi University, Rajkot (SSIP, Government of Gujarat)
Mar 20183rd place, Smart Gujarat for New India Hackathon; zonal round winnerPDPU Gandhinagar (SSIP, Government of Gujarat)
20171st place in three college tech-fest coding eventsCollege tech fests
20151st place, Android Apps Development, Robothlon 2015IIT Guwahati certified

What I’m not, yet

TODO(krunal): something you are not, yet (for example, a skill you are still learning).
TODO(krunal): a second one, as honest as the first.
TODO(krunal): a third, or delete this line.

07 / 09

Writing

How-tos, agent skills, book notes and opinions. Written down so I remember, published so you can argue.

How-to
[demo] How the tiles on this site work
500+ coloured tiles route from noise into lanes and then into a monogram as you scroll. Here is how that works, and how it falls back when there is no GPU.
2026-10-26 · 2 min
Comparison
[demo] Canvas2D, WebGL or WebGPU for a portfolio scene
What each one costs, what breaks, and why this site ships all three.
2026-10-24 · 1 min
Skill
[placeholder] An agent skill
TODO(krunal) one of your skills.
TODO(krunal) install command
2026-10-20 · 1 min

All writing

08 / 09

Certifications

Five so far: three from Microsoft, two from Google Cloud.

Gemini Enterprise Agent Development, Certified Partner Specialist
Google Cloud · Oct 2026
Gemini Enterprise Deployment, Certified Partner Specialist
Google Cloud · Oct 2026
Azure Solutions Architect Expert
Microsoft · Jan 2026
ID 26B9C94695A74470
Azure Administrator Associate (AZ-104)
Microsoft · Dec 2024
ID C7B4769C36816237
Azure Fundamentals (AZ-900)
Microsoft · Jan 2023

Stack

Power Platform & Dynamics

Power Apps (Canvas
Model-Driven)
Power Automate
Power BI
Power Pages
Dynamics 365
Dataverse
Power Apps Component Framework (PCF)
Custom Connectors
SharePoint

Generative AI & Agents

Microsoft Copilot Studio
Google Gemini
Gemini Enterprise
Dialogflow CX
Agent Development Kit (ADK)
Conversational AI
Prompt Engineering
Machine Learning

Data & Integration

Pentaho Data Integration (PDI)
ETL
PostgreSQL
Apache Kafka
REST APIs
Jira and Confluence APIs
Okta

Cloud & DevOps

Microsoft Azure
Google Cloud Platform (GCP)
Azure DevOps
DevOps
Cloud Computing

Programming

C#
.NET Core
Java
Python
TypeScript
JavaScript
React.js

09 / 09

Contact

Say hi, or argue with one of my posts. It opens as an email, so I’ll actually see it.

Make the tool work for the person using it. That’s most of the job.

Krunal Mevada

I build things with AI, data and code, then write about what worked and what didn’t.

Make reruns safe

Fail loudly, recover quietly

Small, named steps

Write it down

The honest numbers

Recognition

What I’m not, yet

Gemini Enterprise Agent Development, Certified Partner Specialist

Gemini Enterprise Deployment, Certified Partner Specialist

Azure Solutions Architect Expert

Azure Administrator Associate (AZ-104)

Azure Fundamentals (AZ-900)

Stack

Power Platform & Dynamics

Generative AI & Agents

Data & Integration

Cloud & DevOps

Programming